ArtsCow.com | Digital Photo Prints, Photo Books & Custom Gifts

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Jul 19, 2009
I made an order from artscow.com in early June, first of all they double charged me, then the mug came broken, and there was no damage for the box which shows me that it was probably not broken during shipping. Along with this it took literally 2 weeks for them to get back to me about the broken mug, and they ignored me about the double charge. I called and left messages, as well as emailed multiple times, with no response. Finally they responded about the mug, and asked for pictures to prove that it was broken. I did that, and after a week and a half of waiting, as well as a few more emails, they responded and told me that they have placed the order. it is now July 18th, and my father's Fathers Day gift is still not here. As far as the double charge, it is now as I said before, July 18, and all they can tell me is that they will give me store credit, for THEIR mistake, (which they still haven’t' given to me). Now i will have $40 in store credit, that I didn't want to spend in the first place. They have horrible Customer service... and watch out they charge you a currency exchange fee, without your knowledge or putting it on your receipt.
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mimilover26 Jun 23, 2009
buy photo books (30 pages) at discounted price $11.99 with free shipping. (The unique codes can only work with 8" x 8" 30-page Photo Book.) Code: Z5AQE9U ZL6APS8 Z8DYX3Y ZMG5UA2 ZUKVAHZ ZARVLHJ ZHJHZZT ZQU1KCJ Z64FT9F Z9A85CS
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