The worst online florist I've ever used was kabloom.com . They actually sent totally dead MOLDY roses! They sent new (but not great) ones after I called to chew them out, but I can't believe they're still in business.
Always follow up to see if the recipient got what you paid for. Once my mom received a very puny arrangement when I had ordered a huge bouquet from a florist local to her. I guess they figured I'd never find out.
fluffy (rep: 2.2k) posted Feb 05, 2013
I used FTD.com to send my mother flowers at her office on the last week before her retirement. Being a one-time occasion, I upgraded to the "best" arrangement. I saw it a few days later in person and was very underwhelmed. It was maybe the size of a "good" or base arrangement if that. I contacted FTD but since it had been over a week they wouldn't do anything. I asked for a refund of the difference between "good" and "best" and their best offer was a coupon towards a future order. I have filed a dispute with my CC over the $20 price difference and am still awaiting a verdict. I will never use FTD.com again!
berkshirebt (rep: 32) posted Feb 06, 2013
A great one is Proflowers.com. Most of the flowers are boxed & mailed. I've only had one order that needed to be replaced in over 8 years using them! I called pro flowers.com immediately & my gift was resent with no damage plus chocolates were added! I also received a coupon for the entire amount of my order.
Now That's great service!
gr8tone99 (rep: 79) posted Feb 06, 2013
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