@skyline: It sounds like the buyer isn't even aware that there are different kinds of computers & operating systems. I've seen the type on a few frustrating occasions. They just think that all computers are like the one at work or one that they previously owned. They're not even aware of what "Windows" is. To them its just part of the computer - every computer, just like "Office" ;-)
No amount of remote training is going to turn the Mac they bought into the PC they were expecting.
fluffy (rep: 2.2k) posted Jul 26, 2011
I had a similarly frustrating experience where the person was buying their first Mac laptop. I had advertised it was an X-GB harddrive, and they complained and wanted a refund when it arrived and had a few gigs less than X of available space. I tried to explain how the Operating System and pre-installed applications do take up some room on the disk, but he was convinced I was trying to screw him.
Some people...*sigh* Makes me feel bad for employees at electronics stores.
Perkalicious11 (rep: 4.9k) posted Jul 27, 2011
I agree, Im pretty sure they're complaining about how things are not working right? I guess everyone is so used to windows that MACS obviously "suck" and are too "expensive" for them. & then they think that your scamming them for money with a "weak" operating system.
I love MACS!
Bkosstype (rep: 1.6k) posted Aug 04, 2011
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