I ordered some sale stuff from them in the last couple months. I had no problem so far and actually the shipping was quick that I remembered.
About returning or exchanging, I can't comment because I hadn't returned any item so far yet (keep the finger cross :))
newguy (rep: 145k) posted Sep 25, 2012
I love 6pm.com. They are owned by Zappos, so I would say you can expect similar service to Zappos, which is great. I've purchased from 6pm 10+ times and never had an issue. Correct items always shipped pretty quickly and I will billed correctly.
I wouldn't expect to have any problems. Personally, it's my favorite place to buy shoes.
bbattag (rep: 6.8k) posted Sep 26, 2012
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