Ask & Share

Post New Topic

What the heck!? Order Cancelled?

dealwagger
2 0
So I had a killer deal on some Spongebob pajamas that I even posted on dealsplus.com and first I got an email saying it was delayed. Then my order was delayed again and they said if I did not confirm the new estimated ship date, they would only try once to ship it then cancel the order. So clicked on the link in the email and approved it.

Now they've just cancelled it! I guess they did not have stock to match what they were allowing people to buy? I am going to complain during operating hours because for one they did not explain why it was cancelled and for another I think they should at least give me a discount on something else for the trouble!

Anyone else have something like this happen? What would you do?
dealwagger posted Mar 15, 2012
326 views
9 Comments
MrBklynW

what store did you order it from?

MrBklynW (rep: 416k) posted Mar 15, 2012

10
MrBklynW

just saw from your posts, it was target. it was a pretty good deal. yes do complain, their customer service is pretty good, well when i dealt with any issues.

i usually ask for a rain check if its possible. i want my deal price but the process they put you through is BS. what kind of service is that?

I hope everything works out.

MrBklynW (rep: 416k) posted Mar 15, 2012

10
dealwagger

Thanks for your input, good to hear they're good at resolving!

dealwagger (rep: 10.3k) posted Mar 15, 2012

10
krmills1

They cancelled my order for the 73" TV from Best Buy that I was supposed to get for $199.00. They did however give me a $25.00 gift card.........Hmmmmmm who do you think got the better end of this deal?

krmills1 (rep: 14.2k) posted Mar 15, 2012

30
kimeeb

Thank you for letting me know about the best buy cancellation search and found my $25 credit!! WOOHOOO!

kimeeb (rep: 96.1k) posted Mar 15, 2012

20
VirginiaPeanuts

I have had my order canceled every single time I have tried to order from 1saleaday.com. I guess I can understand them cancelling an order better than target since they are dealing with other merchants. Let us know how they resolve the issue after you complain. Just curious to see how they handle it :)

VirginiaPeanuts (rep: 11.7k) posted Mar 15, 2012

10
shimisi

My only experience with Target Customer Service has been with returns, and they were easy enough to deal with. Good luck, dealwagger.

kimeeb, you mean you got the $25 credit back when they cancelled those TVs but you just now found it? May I ask how you did the cancellation search? Thanks.

shimisi (rep: 106k) posted Mar 15, 2012

10
kimeeb

I did just find it. I just entered bestbuy in my email search engine. OOOH i did word that wrong...l.o.l.

kimeeb (rep: 96.1k) posted Mar 15, 2012

10
dealwagger

I am slacking on the phone calls I have to make (hey, it's spring break!) but I will let you guys know what happens when I call. Thanks for all the suggestions and feedback, gives me a better sense of how to handle this!

dealwagger (rep: 10.3k) posted Mar 16, 2012

00