Ordering pizza has got to be one of the absolute best ways to have dinner. It’s fast, it’s easy, it’s relatively inexpensive, and there’s minimal mess to clean-up! It’s just overall extremely convenient. All we have to do is pick up the phone or grab the laptop, place an order for what we want, and in 20 minutes, food is magically delivered to our doorsteps. But wait! As simple as that sounds, there’s actually much more that sometimes goes on behind the scenes that most consumers may not be aware of. Take a look at these pizza chain secrets that employees would really rather you not know!
Almost all franchise pizza shops have hidden MSG in their sauces and meat toppings. Additionally, most menu items at any pizza chain contain “natural flavoring.” What does that even mean? Most franchise pizzas also include genetically modified organisms in the sauces, crust, or dough.
Just a few years ago, Papa John’s wouldn’t even reveal it’s ingredients list to their customers! If you can’t tell people exactly what’s in the food that their eating, I think that’s a pretty good indicator that you don’t stand behind your ingredients all that much. Luckily, Papa John’s has been making some serious changes here, and they are now dumping tons of money into cleaning up their ingredients list dramatically.
In terms of nutritional facts, just one slice of Pizza Hut’s meat lover pizza contains 450 calories and 26 grams of fat! That’s 3,600 calories and 208 grams of fat in the entire pizza! That is just crazy! Many times, pizza places will advertise a specific “healthier pizza.” Often times, this can actually be anything but. For example, two slices of Sbarro’s Broccoli, Spinach & Tomato Pan Pizza contain 1,280 calories, 2,600 milligrams of sodium, and 60 grams of fat. Add onto that all of those “hidden” ingredients?! That doesn’t sound like a very healthy meal to me!
Just a few years ago, a former Pizza Hut employee let the public in on one of Pizza Hut’s dirty little secrets. He informed us that Pizza Hut’s pizza sauce is actually just a red sauce concentrate that employees add city tap water to until the consistency is that of traditional pizza sauce. Sounds yummy, right? Let’s hope that’s changed over the years...
Have you ever noticed that a Papa John’s cheese stick dipped in marinara sauce tastes just like a piece of cheese pizza dipped in garlic sauce? Well, believe it or not, a former Papa John’s manager expressed to the public that this is because they are pretty much the exact same thing! So then why do we pay practically double the price for the cheese pizza with garlic sauce?! Instead, just order the cheese sticks that come with free marinara sauce and save yourself some money!
If you were thinking about ordering a “cheese lovers” pizza, don’t bother. It’s a little known fact that the cheese lover pizza actually contains the same amount of cheese as a normal cheese pizza does - and this is true of most pizza chains. The reason these places get away with this sneaky little trick is because nobody orders a cheese pizza and a cheese lovers pizza at the same time, meaning nobody compares the amount of cheese on them. Therefore, when they get a cheese lovers pizza, they just automatically assume that it’s loaded with way more cheese than a normal cheese pizza. Boom. Pizza chains win and you’re out a few extra dollars.
Another tip pizza chain employees don’t want you to know about is to speak up if something you order isn’t right or prepared correctly. No matter how small you think the issue may be, it’s still policy at most pizza joints to always make the customer happy no matter what. Although you probably won’t get a refund, you will usually get some sort of free food or credit when they make a mistake. In other words, they’d rather throw you a free pie and keep your business than lose you to the competitor down the road, so make sure you speak up!
According to several pizza chain employees, the nicer you are to the person taking your order, the more likely they are to try and help you save some dough (pun intended). Ask nicely if they have any specials or deals, and the nice employees will usually offer some sort of special. But keep in mind that if you’re rude, you can kiss any offers or discounts goodbye.
In addition, most pizza chain employees will be much happier - and probably more willing to work with you - if you’re quick with your order and know exactly what you want when you call. A former Domino’s employee posted on Reddit: “If you are a customer placing an order over the phone, and taking a particularly long time to do so, the employee you are talking to is secretly plotting your demise.”
Lastly, most pizza delivery people get paid hourly, but not very well, so tips are a huge part of their wages. Therefore, delivery employees are very familiar with the repeat customers who are good tippers, as well as the ones who are bad tippers. If you’re well-known as one of the good tippers, just know that the drivers are probably fighting to deliver your pie. And more than likely, they’ll probably try to get your pizza to you as fast as possible in hopes of getting that good tip again.