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FREE Motorola USB Wi-Fi Adapter + Free Shipping

Free
+ Free Shipping
Expires: 05/18/11
See It!

About this Deal

Use promo code newnetadapter at checkout.
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Comments (10)

abby53
Jun 13, 2011
did anyone ever recieve this deal it will be 6weeks soon,nothing yet..
Reply
sagehen
May 20, 2011
Everything looked like it went through, got confirmation letter, then got this...
Recently, you placed an equipment order at att.com. Unfortunately, due to an internal process problem, we have had to cancel this order and your device cannot be shipped. Please visit att.com/equipment to place a new order for your device.

We apologize for any inconvenience this may have caused and we hope to have an opportunity to serve you again in the future.

Best Regards,

Att.com Team
Reply
nimase85
May 20, 2011
"Recently, you placed an equipment order at att.com. Unfortunately, due to an internal process problem, we have had to cancel this order and your device cannot be shipped. Please visit att.com/equipment to place a new order for your device.

We apologize for any inconvenience this may have caused and we hope to have an opportunity to serve you again in the future.

Best Regards,

Att.com Team"
Reply
lmintx
May 20, 2011
Here's my take on this whole thing.

AT&T put the offer out there to someone who passed the coupon code along to someone else, etc., until www.dealsplus.com found out about it. When www.dealsplus.com announced the deal, the AT&T web servers were overloaded with orders from those if us who wanted to take advantage of it. The overloaded servers started kicking out errors and so we tried and tried again to submit an order that would actually take. However, even though we saw errors on the front end it's pretty obvious that the orders were successful on the back end. I ended up with seven successful orders myself even though I only saw one success message on the front end. AT&T goes in to investigate why their servers crapped out and they also see that they've gotten a huge number of orders for a single item. Some senior VP probably went nuts and the knee-jerk reaction was to cancel ALL of the orders and giving themselves even more bad press.

What AT&T should have done was this, cancel all the orders except one for each person ordering. If the remaining order was for multiple adapters, modify the order to a single adapter. The fulfill the resulting orders along with an honest explanation of what happened. That way, everyone who ordered at least gets one free adapter. Then they should address their "internal process problem" to avoid this in the future.
Reply
CindyS
May 20, 2011
Did anyone get this item? Probably not!
Reply
CindyS
May 20, 2011
It did, until ATT sent me an email 2 days later telling me my order was canceled, with a link to order again at full price, since the offer is expired.
Reply
CindyS
May 20, 2011
Just got an email from ATT that my order has been canceled, please order again. The offer is expired and I think this is the only way ATT can get anyone to buy their merchandise. Scam into a freebie then cancel the order and ask them to buy it.. NA! I won't ever use ATT especially after this bull crap!
Reply
Tsuimonster
May 20, 2011
"Dear ,

Recently, you placed an equipment order at att.com. Unfortunately, due to an internal process problem, we have had to cancel this order and your device cannot be shipped. Please visit att.com/equipment to place a new order for your device.

We apologize for any inconvenience this may have caused and we hope to have an opportunity to serve you again in the future.

Best Regards,

Att.com Team"

Well, they had found out one way or another...
Reply
lmintx
May 20, 2011
I too got the cancellation emails after I had gotten confirmation emails. I had tried several times to order but had gotten an error every time so I was surprised to get a confirmation email at all. In total, I got seven confirmation emails but only six cancellations so hopefully one of them got through OK.
Reply
prodigy311
May 20, 2011
Just got an email saying...

"Recently, you placed an equipment order at att.com. Unfortunately, due to an internal process problem, we have had to cancel this order and your device cannot be shipped. Please visit att.com/equipment to place a new order for your device.

We apologize for any inconvenience this may have caused and we hope to have an opportunity to serve you again in the future."
Reply

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